New Patient Coordinator Responsibilities

•  Welcome patients and guests with professionalism, warmth, and enthusiasm. 
•  Guide patients through the onboarding and scheduling process. 
•  Coordinate appointments, follow-ups, and wellness services. 
•  Educate prospective patients about Revvwell’s services, programs, and offerings. 
•  Assist with retail supplement recommendations and customer purchases. 
•  Support the patient journey from initial inquiry through ongoing engagement. 
•  Answer incoming calls, emails, and text inquiries promptly and professionally. 
•  Maintain accurate patient records and administrative documentation. 
•  Collaborate with clinical and retail staff to ensure a seamless customer experience. 
• Support membership, package, and wellness program enrollment efforts. 
•  Assist with front desk operations, payments, and daily administrative tasks. 
•  Build strong relationships with patients through proactive communication and exceptional service. 

New Patient Coordinator Requirements

•  Minimum of 3 years of general professional work experience required. 
•  Bachelor’s degree preferred. 
•  Prior sales, retail, hospitality, concierge, or customer service experience strongly preferred. 
•  Excellent interpersonal and communication skills. 
•  Strong organizational and multitasking abilities. 
•  Comfortable discussing wellness products and services with customers. 
•  Positive, energetic, and solution-oriented attitude. 
•  Proficiency with computers, scheduling software, and digital communication tools. 
•  Ability to work in a fast-paced, customer-focused environment. 
•  Interest in wellness, nutrition, fitness, or functional medicine is highly desirable. 

Preferred Qualifications

•  Experience in healthcare, wellness, med spa, fitness, hospitality, or luxury retail environments. 
•  Prior experience with membership sales or consultative sales. 
•  Familiarity with supplements, wellness services, or functional medicine concepts. 
•  Experience handling sensitive customer information with professionalism and discretion. 

What We Offer

•  Competitive compensation 
•  Performance-based bonus opportunities 
•  Career growth opportunities within a rapidly growing wellness company 
•  Employee discounts on wellness products and services 
•  A modern, energetic, and purpose-driven work environment 
•  The opportunity to make a meaningful impact on people’s health and lives 

Job Type

•  Full-time 

Schedule

•  Monday to Friday 

Work Location

•  In-person